Monday, October 28, 2019

Well-made translation is a constant goal


If you're not on the internet, you don't exist."

That phrase never made as much sense as today.
Before, we chose service providers on the recommendation of friends and family. Doctors, dentists, private teachers. All were recommended by a friend who was "very well attended". The so-called word of mouth or word-of-mouth.
Today, while we still accept recommendations from friends and family, we also ask for online directions.
It is on the Internet that we seek these service providers and it is in it that we check if they are reliable and good professionals.
Thus, having an internet presence has become mandatory.
In Aliança Translations,we are aware of every message and comment we receive on our social networks so that we can serve our customers well, regardless of how they enter contact.
Not long ago, we received a negative google rating from a customer who had to return their work three times for translation errors.
Immediately we take action. We talked to the service personnel and no one remembered this situation. Besides, the client was not on our basis since we had never done a job for her.
We answered this negative assessment and asked the customer to contact us.
No sooner said, than done. She had been served by another translation company and confused herself, improperly evaluating us by mistake. He even consulted us to do the work for her.
Converting and retaining clients as a result of a well-done translation work is a constant task that involves different aspects and even a negative assessment can be an opportunity for conversion and loyalty.You can contact for more information from here Best Translation Company 

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